Shipping policy

Last updated: November 10, 2026

Thank you for shopping with MaxBoard. This policy explains how and when your order gets to you.

Where we ship

We currently ship to addresses within the United States. We are unable to ship to P.O. boxes in some cases, or to freight forwarders. If you are unsure whether we can deliver to your address, email us at support@maxboard.shop before ordering.

Order processing

Orders are processed within 1–3 business days (Monday to Friday, excluding U.S. public holidays). Orders placed on weekends or holidays begin processing on the next business day. You will receive an order confirmation email as soon as your order is placed.

Delivery times

After your order is processed, standard delivery typically takes 5–10 business days. Your total estimated delivery time is the processing time plus the delivery time. Delivery estimates are not guaranteed, and delays can occasionally occur because of carrier volume, weather or other events outside our control.

Shipping rates

Shipping charges for your order are calculated and displayed at checkout before you pay. Any applicable sales tax is also shown at checkout.

Order tracking

When your order ships, we will email you a shipping confirmation with a tracking number. Please allow up to 48 hours for tracking information to update. If you have not received a shipping confirmation within 5 business days of ordering, please check your spam folder or contact us.

Incorrect address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away at support@maxboard.shop. We can update the address only if the order has not yet shipped. We are not responsible for orders delivered to an incorrect address provided at checkout, and additional shipping charges may apply if a package is returned to us and needs to be reshipped.

Lost, delayed or damaged packages

If your tracking shows no movement for 7 business days, or shows your order as delivered but you have not received it, contact us and we will work with the carrier to locate it. If your order arrives damaged, please email us within 7 days of delivery with your order number and photos of the item and packaging, and we will send a replacement or issue a refund as described in our Return and Refund Policy.

Contact us

MaxBoard is operated by Garrett Tennille Marve.
8140 Florin Rd, Sacramento, CA 95828, United States
Email: support@maxboard.shop